SMS Terms & Conditions
Mobile messaging program terms for iCRYO Charleston
iCRYO Charleston SMS Program
Program Name: iCRYO Charleston SMS Messaging Program
Phone Number: (843) 972-8547
Purpose: Our SMS program allows us to send you appointment reminders, wellness tips, promotional offers, and important service updates directly to your mobile device.
Consent and Opt-In
How to Opt In: You may opt in to receive SMS messages by:
- Completing a web form on our website and checking the SMS consent box
- Texting a keyword (e.g., "JOIN" or "ICRYO") to our phone number
- Providing verbal or written consent in-store during your visit
What Constitutes Consent: By providing your phone number and opting in, you expressly consent to receive recurring automated text messages from iCRYO Charleston at the phone number you provided.
Age Requirement: You must be 18 years of age or older to participate in our SMS program.
Message Types and Frequency
Types of Messages You May Receive:
- Appointment Reminders: Confirmations and reminders about your scheduled treatments
- Promotional Offers: Special discounts, seasonal promotions, and exclusive member deals
- Wellness Updates: Tips, new treatment announcements, and health information
- Service Updates: Important updates about our hours, location, or services
Message Frequency: Message frequency varies. You can expect to receive approximately 2-4 messages per month, though this may increase during promotional periods. We will never send daily spam messages.
How to Opt Out
You may opt out of receiving SMS messages at any time by:
Reply STOP to any message to unsubscribe
Alternative Methods:
- Call us at (843) 972-8547
- Visit us in person at 866 Island Park Dr Unit 101c
Confirmation: After opting out, you will receive a final confirmation message and will no longer receive promotional SMS messages. Note: You may still receive transactional messages related to active appointments.
Help and Support
Reply HELP to any message for assistance
Contact Us: For questions about our SMS program, please contact:
Phone: (843) 972-8547
Address: 866 Island Park Dr Unit 101c, Charleston, SC 29492
Hours: Mon-Thu 8AM-7PM | Fri 8AM-6PM | Sat-Sun 9AM-4PM
Cost and Carrier Information
Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Supported Carriers: Our SMS program is compatible with all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
Privacy and Data Protection
Your Phone Number is Protected
We will NEVER sell, rent, loan, trade, lease, or otherwise transfer your phone number or SMS opt-in data to any third party for marketing purposes.
Your consent to receive text messages is not a condition of any purchase.
Data Retention: We retain your phone number and opt-in status for as long as you remain subscribed to our SMS program. Upon opting out, your information will be removed from our marketing lists within 10 business days.
Privacy Policy: For complete details on how we handle your personal information, please review our Privacy Policy.
Terms Modifications
We reserve the right to modify these SMS Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.
Contact Us
If you have questions about these SMS Terms & Conditions, please contact us:
Phone: (843) 972-8547
Address: 866 Island Park Dr Unit 101c, Charleston, SC 29492
Hours: Mon-Thu 8AM-7PM | Fri 8AM-6PM | Sat-Sun 9AM-4PM